In the contemporary healthcare landscape, technology plays a vital role in the support of healthcare providers and the transformation of care delivery. Chief Medical Officers (CMOs) of health systems and hospitals are increasingly turning to technological solutions to alleviate the burdens of clinical documentation on their clinicians and streamline workflows in various areas, such as the operating room.
Dr. Carolyn Kloek, the Chief Medical Officer of OU Health in Oklahoma, emphasises the importance of technology in enhancing the efficiency and integration of clinical documentation, allowing clinicians to focus more on patient care. She highlights AI and clinical decision support as valuable tools that can help clinicians interpret electronic medical records more efficiently.
Similarly, Dr. Benjamin Mansalis, the Senior Vice President and Chief Digital and Information Officer at IU Health in Indiana, underlines the role of technology in reducing documentation burdens on clinicians and establishing therapeutic relationships with patients. He discusses the benefits of generative artificial intelligence and large language models in creating clinical documentation that meets the requirements for healthcare claims and billing.
Both OU Health and IU Health are actively exploring the potential of AI technologies, such as ambient clinical intelligence and imaging prompting tools, to benefit their clinicians and enhance patient care. These advancements are designed to ease the administrative workload on healthcare professionals, allowing them to focus on delivering high-quality care to their patients.
One of the key areas of focus for IU Health is optimising the electronic health record (EHR) system to make it more user-friendly for clinicians. The health system has invested significantly in digital transformation technology and is implementing a SWAT team programme to assess the utilisation of their EHR in various care settings, gathering feedback from frontline staff to make meaningful modifications that improve its functionality.
Beyond clinical documentation, IU Health is also leveraging technological solutions such as Rad AI, an imaging prompting tool, to provide radiologists with assistive capabilities that enhance the sensitivity and specificity of imaging assessments. Additionally, the health system is using Artisight video camera technology in operating rooms to provide AI-based feedback and training for physicians performing new procedures.
As healthcare continues to evolve, it is clear that technology will play an increasingly vital role in supporting clinicians and improving patient outcomes. By embracing these technological innovations, health systems can empower their healthcare professionals, enhance the quality of care, and drive meaningful improvements in the delivery of healthcare services.
In conclusion, as technology continues to advance, it is imperative for health system leaders to recognise the tremendous potential of these innovations in healthcare. Embracing technological solutions that alleviate administrative burdens and enhance clinical workflows is essential for fostering a more efficient and patient-centric healthcare environment.
Source: Christopher Cheney, Senior Clinical Care Editor at HealthLeaders.
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