Mavenir, an esteemed cloud-native network infrastructure provider, is elated to announce a significant triumph in its campaign against SMS spam and scams. The implementation of their SpamShield messaging fraud prevention technology has resulted in an astounding 67% reduction in the quantity of blocked spam and scam messages for Globe Telecom in the Philippines. This momentous decline in deceitful activities unequivocally illustrates the efficacy of Mavenir’s technology in shielding customers from deceptive and bothersome messaging.
The Philippines stands as a pivotal market for SMS communication, yet it has unfortunately emerged as a breeding ground for spam and scam messaging. Recognizing this pressing issue as a top priority, the National Telecommunications Commission (NTC) of the government has underscored the necessity for telecom companies such as Globe to take proactive measures in thwarting fraudulent messages.
During the first quarter of 2024, Mavenir’s SpamShield technology facilitated an impressive 67% reduction in blocked spam and scam SMS, in conjunction with a 74% decrease in bank-related spam and scam messages compared to the corresponding period in 2023. The overall count of blocked spam and scam SMS messages plummeted from a staggering 1.1 billion in Q1 2023 to 362.8 million in Q1 2024. Furthermore, the quantity of scam SMS messages reported by customers experienced a year-on-year decline of 44%, underscoring the substantial positive impact of the implementation of SpamShield.
Functioning as a robust SMS firewall, SpamShield leverages advanced monitoring, adaptive analytics, and real-time machine learning capabilities to automatically intercept fraudulent messages before they reach subscribers. This proactive approach enables Communication Service Providers (CSPs) to promptly identify and neutralize potential threats, safeguarding customers while safeguarding CSPs’ revenues from the detrimental costs of malicious activity.
Anton Bonifacio, Chief Information Security Officer of Globe, commended Mavenir’s SpamShield technology for its effectiveness in diminishing spam and scam SMS traffic across their network. Bonifacio praised SpamShield for playing a pivotal role in significantly reducing fraudulent messaging, greatly benefiting Globe’s customers. Moving forward, the company deems SpamShield an indispensable component of its anti-spam strategy.
Ilia Abramov, Vice President and General Manager of the Security Business Unit at Mavenir, lauded Globe’s proactive approach to safeguarding customers and highlighted the industry-leading efficacy of SpamShield in producing transformative outcomes. Abramov underscored the substantial reduction in blocked messages as proof of SpamShield’s capability to deter scammer and fraudster activity, thereby making fraudulent schemes prohibitively challenging and less lucrative for criminals.
In light of these remarkable outcomes, it is apparent that Mavenir’s SpamShield technology has furnished Globe Telecom with an efficacious solution to counter the escalating volume of spam and scam messages. This development marks a significant stride in fortifying the security and integrity of SMS communication in the Philippines, underscoring Mavenir’s dedication to empowering operators and shielding consumers from the perils of fraudulent messaging.