Voyado, a renowned retail technology platform based in Sweden, has recently unveiled its latest AI functionality, named “Bonnie,” which is poised to bring about a paradigm shift in the retail industry. This advanced AI has undergone extensive training on vast amounts of transactions, interactions, and industry data, equipping it with a profound understanding of the retail landscape.
The primary objective of this cutting-edge AI functionality is to elevate the online customer experience by delivering personalized recommendations and enhanced search capabilities. Moreover, Voyado provides a multichannel platform that empowers marketers to achieve personalization across various channels.
Felix Kruth, the Chief Product Officer at Voyado, has expressed his enthusiasm for this groundbreaking AI feature. He has underscored the fact that the AI models have been meticulously trained using the company’s data to comprehensively comprehend what drives success in the retail industry. This innovation is poised to revolutionize the operations of retailers and e-commerce businesses, particularly in light of the overwhelming data and rapidly evolving consumer behaviors.
In addition to this momentous revelation, Voyado has announced that Erica Sandelin Ekelund will assume the role of CEO, succeeding Per Åkerberg, effective from the 1st of June. Ekelund, currently serving as the CFO and EVP of Strategy, has played a pivotal role in the company’s growth and expansion plans, notably in the UK market.
Per Åkerberg, who has led Voyado since 2022, will step down as CEO but will continue to contribute to the company as a member of the board. He has expressed confidence in Ekelund’s leadership, highlighting her experience and energy as invaluable assets for the company.
Meanwhile, Ekelund has expressed her pride and excitement about her new role, stating her anticipation for leading the company in achieving a turnover of one billion next year. Johan Bäckarlin, the founder of Voyado, has also expressed confidence in Ekelund’s leadership, emphasizing her suitability in guiding the company towards the future.
The launch of ‘Bonnie’ and the appointment of Erica Sandelin Ekelund as the new CEO denote an exciting chapter for Voyado, affirming its dedication to innovation and expansion within the retail technology sector.
In conclusion, Voyado’s latest announcement represents a significant advancement in the realm of retail technology. With the introduction of ‘Bonnie,’ the company is poised to further augment its capabilities and provide unparalleled support to retailers and e-commerce businesses. The selection of Erica Sandelin Ekelund as the new CEO also signifies a new era for Voyado, promising sustained growth and success in the global market.