In recent years, the emergence of short-term or cost-cutting maintenance strategies has resulted in the deterioration of outdoor assets, leading to exorbitant repair costs. Nonetheless, there is optimism as technology is paving the way for a more sustainable, long-term approach to asset maintenance.
The Importance of Technological Intervention in Outdoor Facility Management
Issues such as pothole-ridden car parks, poorly maintained buildings, and collapsed fences are clear indicators of insufficient investment in maintenance. This can potentially drive customers towards alternatives, cause tenants to relocate, and contribute to the gradual decline of retail parks, high streets, or commercial properties. Although no organisation deliberately underinvests, the consequence of inadequate funding can trigger a negative chain reaction.
The Utilisation of Technology in Outdoor Facility Management
The growing integration of technology and data-driven methods in facility management is enabling the shift towards sustainable, long-term care. At OUTCO, our operations are empowered by NIMBUS, an in-house technology stack originally developed for our winter maintenance business. Our teams utilise mobile technology to document activities using live geo-spatial reporting on a cloud-based system, generating a record of service delivery. This capability is particularly critical in high-risk tasks such as winter gritting or snow and ice clearance, where empirical data is essential for legal protection.
Outcomes and Impact of the Technological Solution
The data-driven approach we have implemented is equipping organisations to gain deeper insights into the condition of their outdoor estate in real-time. NIMBUS provides a platform to schedule service delivery and offers clients full visibility of on-site activity for compliance purposes. Furthermore, the same technology is employed to assess and maintain other assets on site, such as trees, fencing, surfacing, and gutter maintenance.
The recorded data functions as a comprehensive system for monitoring and early detection of issues, aiding organisations in transitioning from reactive, cost-based approaches to a more holistic asset management model. This shift towards a data-driven approach will facilitate a longer-term strategic view of maintenance, resulting in optimised resources, improved operational efficiency, and the sustained health of outdoor estates.
Jason Petsch, CEO of OUTCO, underscores the significance of embracing a more sustainable approach to outdoor facility management to ensure the longevity and functionality of outdoor spaces.
In conclusion, the incorporation of technology in outdoor facility management is instigating a positive evolution in the industry. By embracing a long-term, data-driven approach, organisations are positioned to enhance the overall health and functionality of their assets, ultimately benefiting both businesses and the individuals who utilise these outdoor spaces.