As the year 2024 approaches, the food and restaurant industry is abuzz with predictions for the upcoming year. From technological advancements to sustainable options, it seems that there are exciting changes ahead for both customers and business owners.
One of the major trends expected in 2024 is the rise of kitchen technology. According to a report by GrubHub, new software and cutting-edge robots are anticipated to streamline food preparation. This includes the increasing popularity of mobile ordering and contactless payments such as Apple Pay. In fact, statistics from a Capital One report show that Apple Pay saw an impressive $6 trillion in payments worldwide in 2022, with a projected 67 million users by 2026.
Additionally, the food delivery and takeout trend, which peaked in 2020, is still going strong and expected to continue in 2024. Restaurants are also leveraging new technology to enhance the dining experience, as evidenced by a 17% sales increase in 2023 driven by these innovations.
One example of this technological advancement can be seen at Donatos Pizza, where the company has deployed machines such as the Sm^rt Saucer and the Sm^rt Pepp, which automate the application of sauce and pepperoni, respectively. The company is even testing a fully autonomous pizza vending machine with Appetronix. According to Kevin King, the President of Donatos Pizza, these machines not only ensure consistency but also save critical time in food preparation, allowing the team to focus on delivering an outstanding guest experience.
Artificial intelligence (AI) is also making its mark in the food industry, with major chains like Wendy’s and McDonald’s experimenting with AI to automate voice order-taking. This technology is proving to be critical in improving supply chain processes, with 60% of restaurants that implemented AI reporting its positive impact.
In addition to technological advancements, sustainability is becoming an increasingly important factor in consumers’ dining choices. The GrubHub report indicates that approximately 44% of Americans are greatly concerned about the environment, influencing their purchasing decisions. As a result, 57% of consumers consider sustainability when choosing a restaurant.
When it comes to food choices, it seems that snacking is here to stay. DoorDash’s recent food trend analysis predicts a continued love for snack food in 2024, with a 36% year-over-year increase in late-night DoorDash orders. Favourites like grazing and charcuterie boards are also expected to remain popular, reflecting a shift towards interactive and social dining experiences.
With the convergence of technology and sustainability, the food industry in 2024 is poised for exciting changes that cater to both the preferences of consumers and the needs of business owners. As we look towards the future, it’s clear that the way we dine is embracing innovation while also staying mindful of our impact on the environment.
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