The recent research conducted by Avaloq has revealed that a majority of wealth managers (70%) are dissatisfied or indifferent towards their current technology systems.
The study, which gathered insights from 200 wealth managers across Europe and Asia, including contributions from established firms like BlackRock, aimed to identify the key challenges facing wealth managers today.
The findings indicate that 45% of wealth managers view their current technology systems as outdated, while only 31% are satisfied with the modernity of their systems.
Additionally, just 29% believe that their technology meets their specific needs, highlighting a gap between existing solutions and user requirements.
Despite these sentiments, there is an increasing recognition of technology’s potential to deliver significant benefits, particularly in areas such as the automation of client onboarding and advanced data analytics.
One of the primary challenges highlighted by the research is the reluctance among wealth managers to integrate technology into client meetings due to concerns about user interface optimization and overall complexity.
Avaloq’s findings also reveal that nearly a fifth of wealth managers currently rely on over ten technology systems, suggesting a pressing need for streamlining and consolidating technology ecosystems.
However, despite the existing challenges, there is a clear demand among wealth managers for technology enhancements that can streamline their day-to-day operations and improve client service.
The study underscores broader challenges in technology adoption, with issues such as unintuitive navigation and the need to manage multiple systems impeding operational efficiency.
Features such as enhanced data visualization, automated regulatory checks, and portfolio monitoring are identified as top priorities, reflecting a growing appetite for advanced technological solutions in the wealth management sector.
Overall, the research suggests that while wealth managers face several challenges with their existing technology systems, there is also a significant opportunity for improvement and innovation in the sector.
As the evolution of wealth management continues, it is evident that technology will play a vital role in shaping the future of the industry.
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