In a recent interview with the Asia Gaming Brief (AGB), Frederic Ho, the Vice President of Asia Pacific at Jumio, a company specializing in online mobile payment and identity verification, expounded upon the pivotal role of ID verification technology in the gaming industry.
Ho elucidated the challenges faced by ID verification technology and its indispensable function within the gaming industry. As the online gaming industry continues to experience significant growth, Jumio has firmly established itself as a leader in providing identity verification services, particularly in Europe. Drawing from extensive experience collaborating with top gaming companies, Jumio has acquired invaluable insights into regulatory requirements and best practices.
A crucial aspect emphasized by Ho is age verification. Preventing underage access is paramount, and Jumio leverages facial biometrics to ascertain if users fall within a certain age range, supplemented by identity document checks. This aids gaming companies in preventing inadvertent access for minors.
User experience also commands considerable focus for gaming companies. With intensifying competition, there is a push for streamlined identity verification processes to minimize clicks and expedite account opening. Ho underscored that there is universal demand for the fewest clicks and the swiftest method of verifying identity.
A challenge highlighted by Ho is the escalating sophistication of AI and deepfakes capitalizing on the same channels. He stressed the urgent necessity for the development of liveness detection technology, which verifies the presence of a genuine human face in front of the camera, mitigating risks associated with deep fake images or videos.
Ho also underscored the significance of continual monitoring post-account opening to identify any fraudulent activities, ensuring alignment with regulatory standards.
He also addressed the varying regulations for data storage and privacy across diverse jurisdictions in Asia and the essential need to navigate these complexities and provide standardized identity verification solutions for gaming companies operating across multiple markets.
Finally, Ho touched upon the relevance of identity verification processes in combating money laundering, a primary concern for both the banking and gaming industries. As regulations and compliance standards continue to evolve, it is imperative for gaming companies to remain abreast of updates and comply with the necessary measures to combat financial crimes.
In conclusion, seamless and effective ID verification technology is indispensable for the advancement of the online gaming industry. As the industry continues to expand, it is imperative for gaming companies to prioritize robust identity verification processes to ensure a safe and secure gaming environment for all users.