The Pew Research Centre has recently undertaken a study to gain an understanding of Americans’ perceptions of technology companies. The survey, conducted from 7th to 11th February 2024, involved 10,133 adults in the United States. The objective of the study was to delve into how Americans perceive the impact of social media on politics and the country, political censorship and bias in big tech, and their opinions on government regulation of technology companies.
Social Media’s Influence on Politics and the Country
The survey revealed an increasing number of Americans, particularly Democrats, believe that social media companies hold too much political power. In 2020, 72% of respondents believed that these companies had excessive political influence, a figure that has now risen to 78%. Furthermore, 74% of Democrats think that social media companies wield too much power in politics, up from 63% in 2020. The survey also unearthed that Americans predominantly view social media as having a negative impact on the country. A staggering 64% believe that social media has a mostly negative effect on the nation, with only 10% expressing the view that it has a mostly positive impact.
Political Censorship and Bias in Big Tech
The study also delved into the issue of political censorship and bias in big tech, with the vast majority of Americans (83%) indicating that they believe social media platforms intentionally censor political viewpoints that they find objectionable. Notably, 93% of Republicans compared to 74% of Democrats hold the view that political censorship is likely occurring on social media platforms.
Bias in Big Tech Companies
Regarding the perceived biases of major technology companies, 44% of respondents believe that these companies support the views of liberals over conservatives, contrasting sharply with the 15% who think that they support conservative views over liberal ones.
Government Regulation of Technology Companies
There has been an ongoing debate about the role of government in regulating big tech. According to the survey, 51% of Americans are of the view that major technology companies should be regulated more than they are now, with 31% advocating for the status quo.
In conclusion, the study offers valuable insights into Americans’ concerns regarding technology companies, particularly regarding social media’s influence on politics, political censorship, perceived biases, and opinions on government regulation. These findings not only reflect the prevailing sentiments but also carry implications for policymakers and the technology industry as a whole.