The recipient of the Technology Initiative of the Year at the Grocer Gold Awards 2024 was CJ Lang & Son/Spar Scotland. Their pioneering installation of interactive digital screens connected to electronic shelf-edge labels, alongside discreet camera technology aimed at managing range and in-store availability, set them apart from their peers. This significant technological investment signifies a milestone for CJ Lang, offering a three-fold benefit by revolutionizing stores, enhancing the overall customer shopping experience, and boosting productivity.
The rapid and extensive impact of this initiative is truly remarkable. It has not only led to a substantial reduction in working hours, with the saved time being redirected towards activities that drive sales, but it has also contributed to the company’s sustainability goals by phasing out the use of paper at the point of sale. Furthermore, the affected stores have experienced double-digit growth in both sales and footfall, highlighting the resounding success of the project.
The judges of the Grocer Gold Awards described the initiative as a “very comprehensive ESL solution.” Additionally, a testimonial from a Spar employee expressed that, “in all my 26 years’ service with this company, it is, in my opinion, the biggest game-changer to date.” Such acclaim underscores the revolutionary nature of CJ Lang & Son/Spar Scotland’s technological innovation, setting a new standard for the industry.
Other notable initiatives shortlisted for the award include B2B Store’s WhatsApp Business Platform, Bestway Vans Direct’s Smart Tech for Distribution Gap Management, The Compleat Food Group & Authenticate’s partnership aimed at providing supply chain transparency, CJ Lang & Son/Spar Scotland’s Instore digital innovation to the next level & beyond, and Dunnhumby with VST’s Planogram Publisher. While all projects were undoubtedly impressive, it was CJ Lang & Son/Spar Scotland that ultimately stood out as the unparalleled winner of the prestigious accolade.
In conclusion, the recognition of CJ Lang & Son/Spar Scotland’s technological prowess at the Grocer Gold Awards 2024 is a testament to their unwavering commitment to innovation and customer satisfaction. The exemplary success of their initiative serves as an inspiration to the industry at large, demonstrating the invaluable impact of embracing digital advancements in the realm of retail. As we eagerly anticipate the Grocer Gold Awards 2025, one can only wonder what groundbreaking technological marvels the future holds.